TRUER care
We offer confidential support to help you figure out which program is right for you.
Call to Learn MoreHFS Family Planning Program Resources
The HFS Family Planning Program or Medicaid for Family Planning is an alternative Medicaid benefits program covering primary and preventive services including all birth control methods.
Find up to date webinars and resources on the HFS Family Planning Program — including information on program eligibility, covered services, and guidance on getting patients enrolled.
Jump to Section
The Medicaid Family Planning Playbook
A guide to equip outreach and enrollment staff with everything you need to connect patients to care and coverage under the HFS Family Planning Program. It includes information, templates, and resources for staff and providers to help patients navigate the HFS FPP/FPPE, including:
- Understanding and maximizing use of covered services
-
Determining eligibility, including for harder to reach patient populations
-
Navigating temporary v ongoing coverage, including for patients who are newly auto-enrolled in coverage
-
Addressing common questions and barriers around access, including to strengthen care coordination
Helpful HFS Contact Information
Helpful Phone Numbers
- TPL Hotline: 217-524-2490
- FPPE Number: 877-805-5312
- Billing Questions: 877-782-5565
Helpful Emails
- FPPE provider enrollment request, FPPE troubleshooting (ie coverage ended too soon), and assistance with RIN assignment for immediate RX coverage: HFS.MPE.Fpproviders@illinois.gov
- Ongoing coverage questions: HFS.ACA@illinois.gov
- TPL email: hfs.tpl.1442@illinois.gov
Helpful Links
Live Trainings
WEBINAR
Request a training on the HFS FPP/FPPE Program
Request a LIVE virtual information session or training for your staff members or team.
WEBINAR
Future Live Webinars
There are currently no upcoming webinars. Check back soon!
Job Aids
JOB AID
ICAN! Family Planning Screening, Coding and Billing Job Aid
Best practices for routine screening and coding for contraceptive care for maximize HFS FPP/FPPE reimbursement.
PDF
FPPE Enrollment Guide
Step-by-step process for enrolling a patient in FPPE along with tips, tricks, and responses to common questions.
JOB AID
HFS Family Planning Program and FPPE Covered Services Guide
Complete list of all services covered under the HFS FPP and FPPE.
FLYER
What happens after Moms & Babies coverage ends?
A flyer that explains the ABCs of The HFS Family Planning Program (HFS FPP).
Fact Sheets
PDF
H.R.1 and HFS FPP Info Sheet
Policy memo on the impact of H.R.1 on the HFS FPP.
PDF
ICAN! Maximize Resources for Sexual and Repro Health
Crosswalk of covered services under the HFS FPP and Title X, Ryan White, PrEP4Illinois, and IBCCP.
PDF
FPPE FAQs
A list of frequently asked questions and answers about Family Planning Presumptive Eligibility (FPPE).
Patient Resources
Looking for additional patient-facing resources? Visit our patient-facing Family Planning Medicaid page
HANDOUT
FPPE One-Pager for Patients
Overview of HFS FPPE eligibility, covered services and how/where to enroll.
HANDOUT
HFS FPP One-Pager for Patients
Overview of HFS FPP eligibility, covered services and where to learn more.
ONLINE TOOL
Eligibility Screening Quiz
An online quiz that screens patients for eligibility into the Medicaid for Family Planning Program.