Welcome to ICAN!’s TRUER Care Resource Center

Here, you will find a collection of trainings and resources that will help you deliver person-centered contraceptive counseling as well as same day access to all FDA-approved methods of birth control without financial barriers.

  • ICAN!’s Foundational webinars ground users in key concepts related to Quality Family Planning and Reproductive Justice.

  • Trainings–curated from leading reproductive health organizations, practitioners, and researchers– teach you contraception clinical knowledge and skills.
  • Training modules developed by Ray Jorgensen, ICAN!’s Financial Performance Director, walk you through how to optimize your health center’s billing and coding practices for contraceptive services.

Learn more about ICAN’s TRUER Model of Care:

Quality Hub Partners

We are grateful for our current Quality Hub partners as we develop a community of health centers providing high quality patient-centered contraceptive care.

Erie Family Health Centers
Near North Health
PCC Community Wellness

As a staff member of these organizations you have access to our courses designed specifically for you! 
  • Update your skills and knowledge to have quality discussions about birth control options with patients

  • Identify practical approaches to integrate the Reproductive Justice framework into patient-centered contraceptive care

  • Improve your coding skills to maximize reimbursement from insurance systems

Community Partners

We are grateful for our current Community-Based Organization partners who have committed to helping their clients access quality patient-centered contraceptive care as we build our community-based network.

Apna Ghar
New Moms

As a staff member of these organizations you have access to our courses designed specifically for you!
  • Update your skills and knowledge to have quality discussions about birth control options

  • Identify practical approaches to integrate the Reproductive Justice framework into your work



Modern, Patient-Centered, Contraceptive Care – An ICAN! Foundational Webinar

Continuing Education: 1.5 Contact Hour

The past 60 years have witnessed a steady progress in contraceptive options. Dr. Caroline Hoke reviews the full choice of methods available today, their attributes, and strategies to help people find a method that meets their needs.

1) Explain the concepts of reproductive life planning and patient-centered contraceptive counseling

2) Explain the range of contraceptive methods available in the US and how they relate to patient preferences and values

3) Identify barriers to self-determination and autonomy in contraception provision / access

There is no fee for a Continuing Education (CE) or Continuing Medical Education (CME) certificate upon successful completion of this activity.

This program has been reviewed and approved to provide 1.5 contact/clock hours by the Continuing Education Institute of Illinois. Continuing medical education hours (CMEs) are provided by the Continuing Education Institute of Illinois as an Illinois Licensed Continuing Medical Education Sponsor, License #204000006.

Clinical Knowledge and Skills

Contraceptive Counseling and Education eLearning

CEUs Offered: 3 contact hours

1) Accurately describe the full range of contraceptive methods

2) Elicit client preferences about contraceptive methods

3) Use client-centered counseling techniques to help clients identify a method that best fits their needs and preferences

Same Day Placement of LARC: Solutions to Common Barriers

1) Explain bleeding changes associated with each LARC method

2) Demonstrate familiarity with use of the U.S. Medical Eligibility Criteria for Contraceptive Use

3) Identify testing required prior to LARC placement

4) Describe barriers and solutions to same-day placement of LARC methods

Update in Contraception

CEUs Offered: 1 contact hours

1) Identify birth control methods coming to market

2) Describe how long patients can safely use LARC methods

3) Explain what new methods are currently under study

Clinician “How To” Vignettes

1) Demonstrate strategies for IUD and implant device insertion and removal, including difficult cases

2) Demonstrate instructing patients to self-administer DMPA-SC

Patient-Centered Care

How to use the PATH Framework to Discuss Reproductive Goals with Patients

PATH Questions:

1) Do you think you might like to have (more) children at some point?

2) When do you think that might be?

3) How important is it to you to prevent pregnancy (until then)?

Introduction to the Quality Family Planning Recommendations eLearning

CEUs Offered: 1 contact hour

1) Explain the purpose of the QFP Recommendations

2) Describe the scope of family planning, related preventive health, and other preventive services as outlined in the QFP

3) Put into practice the quality counseling principles outlined in the QFP

Providing Patient-Centered Counseling Via Telehealth During COVID-19

1) Describe the importance of providing patient-centered counseling in family planning

2) Identify best practices for patient-centered counseling via telehealth platforms

Using a Patient-Centered Framework

1) Describe how to apply principles of shared decision-making to contraceptive counseling

2) Describe techniques to present scientific data with clarity, using a patient-centered approach

3) Discuss how to address common challenging scenarios in contraceptive counseling

Implicit Bias

Practical and Sustainable Steps for Addressing Bias in Contraceptive Care

1) Describe how bias may impact patients’ experience of care

2) Demonstrate practical strategies to mitigate the impacts of bias

3) Utilize patient-centered counseling approaches to support patients who want contraception access information about the full range of options and select their method of choice

Trauma-Informed Care

Trauma-Informed Care with Adolescent Patients

1) Explain the multifaceted definition of trauma-informed care

2) Define trauma, identify potentially traumatic events, and give examples of the range of experiences that can cause trauma

3) Explain the significance of trauma in health care, and identify components of a health care visit that could be perceived as dangerous for traumatized adolescents

Coding & Billing

2021 PPS & Telehealth Update

2021 Outpatient E&M Overview: 99202-99215

Coding LARCs and Depo-Provera

Coding Barrier & Combined Hormonal Birth Control Methods

Coding for Four Common Family Planning Scenarios

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