Engaging Frontline Staff to Strengthen Enrollment and Patient Experience

Frontline staff (scheduling and registration, patient service representatives, community health workers, etc) play a vital role connecting patients to coverage and needed care. And yet, this essential part of the community health workforce is often not fully utilized to identify, educate, and connect patients to coverage resulting in poor patient experience and missed opportunities to attract and retain new patients. Join ICAN! for this 1-hour webinar to learn how to better equip frontline workers to ensure timely connection to care and coverage programs for your patients.